Legal Access And Account Conditions
Our Legal position starts with location and account identity. Access depends on local law, and we may ask for phone verification before account access continues. You must provide accurate account details and keep your login credentials private; another person should not use your account or payment
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profile. Wallet and transfer records may be checked against the account holder when you use DANA, OVO, GoPay, QRIS, bank transfer or a virtual account. We retain transaction and security records for the period needed to operate the account, respond to disputes, meet applicable duties and
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detect misuse. If a rule changes, we place the revised wording on this Legal page and identify the relevant update. You can ask us to explain a clause, correct personal data, or close an account through the support path below. Eligibility for account access remains where
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local law permits, and our policy wording does not replace advice from a qualified adviser in your jurisdiction.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.